1. How do I create a booking through Henry Martin Institute?

Henry Martin Institute is available in our own website planetpoolinn.com or by calling us on our 24X7 Customer Helpline on  040 2401 9258

2. What are the valid ID proofs that I should carry?

You need to carry a valid government-issued address ID proof with photo and address not in the same city as the hotel. Some of the valid id proofs are Voter ID Card, Valid Passport, Aadhar Card issued by the government of India, Permanent Driving License. If a group of people comes, every individual’s ID proof needs to be submitted. 

3. What are the standard Check-in and Check-out timings?

Our standard check-in time is 11 am check-out time is 11 pm. 

4. Do I get parking space in Henry Martin Institute?

Of course, you are provided with the parking place in Henry Martin Institute. You need not to pay anything for parking, it is free.

5. How do I cancel my booking?

You can cancel your booking by the aggregators which you have booked, to get rid of charges cancel your booking for before 24hrs of check-in time. 

6. What are the various payment modes available while booking a tHenry Martin Institute website?

You can make payment via multiple avenues such as credit card, debit card, wallet, net- banking and other UPI apps as well. There is also an option to pay at the Henry Martin Institute directly.

7. Do the rooms have enough space to store my luggage?

All our rooms are furnished with cupboards to store your luggage. Some of our rooms have a safety locker facility as well.

8. What if I want to check-out in the midnight?

You can, but you must have paid your bill at the Service Desk before checking out. After informing our service support you can check-out.

9. Do I need to bring kitchen utensils?

Absolutely not, Planet Pool Inn provides you with some kitchen utensils where you can cook your favorite dishes like noodles, Maggi, etc. 

10. What if I want to stay longer than the days I reserved?

If you wish to stay longer than the days you reserved, you can continue your stay by paying money to our service support team at Henry Martin Institute by providing proper information.